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Old 10-05-2020, 11:24 PM
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Andyp Andyp is offline
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Exclamation SSW Big Update & Intro to Matt

Hello everyone,

I am really sorry for being away for so long. A lot has happened in the past few months - yes, I have been monitoring the rumours and the chatter - but I have been waiting for this moment to finally break the silence.

A few months ago, Janet from Sex Doll Genie - CEO and Co-Founder of the biggest and probably one of the most reputed doll brands in US - made an offer to acquire the Silicone Sex World brand. We were looking to partner with a bigger brand to take our product offerings to the next level and expand our market reach, and SDG seemed to be a perfect fit.

As part of the sale, I am staying right here at SSW and working alongside the fine team SDG has built. For example, perhaps some of you have already chatted or spoke on the telephone with Kathy from SDG.

During the takeover, we did experience a lot of hurdles. And embarrassingly enough some of those slip-ups were very public e.g our first attempt at a botched website redesign. But we also learned a lot in the process.

We moved platforms from Wordpress to Shopify, which offers a more secure and private transaction process to protect your privacy. As well as a much snappier web experience. We also grew our doll collection on website by 10 folds thanks to SDG's excellent partnerships with factories and manufacturers in Asia. We now have over 2,000 dolls on the website.

Next, we improved our payment methods available on the site and added pricing tiers. This was a long, tedious process with a lot of paperwork and delays due to the COVID-19 closures. In the coming weeks, we will also launch some exciting flexible payment plan options.

Finally, SDG was committed to making sure that SSW's customer experience is second to none in the UK and European markets. So, today we're announcing the final major improvement to SSW.

Please join me in welcoming Matt to our team. He joins us as the Fulfillment Manager and Doll Specialist here in the UK. Here's a short video intro of Matt ---

https://vimeo.com/416993339

Having Matt on our team is going to allow us to offer you a doll purchase experience like never before. Starting today, all orders from our UK and European customers will be shipped from our UK facility. We will make your doll in China, clear UK customs and import it to our warehouse near London, check for damages and do quality assurance, and then ship the doll personally to you from within the UK. This adds a few extra steps to the shipping process, but we believe it is a small price to pay for your complete peace of mind and satisfaction.

On top of that, we will also start offering in-person pickups from our UK facility from June 2020. Yes, that's right! You will have the option to come visit our warehouse and pick up the doll yourself at your convenience - free of charge.

And finally -- we will also offer personal deliveries to our house. Matt will drive himself over to your residence and drop off the doll on your desired date and time. This is an exclusive paid option that will also be available to you starting in June 2020. So, stay tuned for more details on that.

Matt is also a doll owner and owns 5 dolls. He's an expert repairman and really knowledgable about dolls. So as a Doll Specialist, you will now be able to ship your dolls to our facility for repairs and touch-ups. We will also be available for video consultations via Skype or WhatsApp for doll purchases, doll care, repairs related questions. All these services are available to all past and future SSW customers exclusively.

We're very excited about these changes to SSW so far. I, on behalf of everyone else at SSW and SDG, would like to thank you for your patience and your continued support.

As always, I am always here to answer any questions or concerns you may have.

Best Regards,

Andy
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Old 11-05-2020, 12:43 AM
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Alistair Alistair is offline
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Originally Posted by Andyp View Post
clear UK customs and import it to our warehouse near London, check for damages and do quality assurance, and then ship the doll personally to you from within the UK
This is a very good idea, because UK customs and Border Force are becoming a worry.
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Old 11-05-2020, 08:55 AM
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Karrot Karrot is offline
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Matt

Cheers Andy, this sounds like a solid move all round. Best Wishes for it moving forwards!

K
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....and so I said to her, "Yes, they're very impressive, but you'll look bloody daft doing that on a horse!"
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Old 11-05-2020, 04:25 PM
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Amydoll Amydoll is offline
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Welcome Matt, and welcome back Andy. The new collection and delivery options sound like a good idea I have to admit I was a little nervous when the last doll was sent straight to my address. I do miss the old website but getting used to the new one although there are still a few mistakes with the descriptions.
I notice you have the 158a listed, are you selling it in the uk now? Look forward to doing business with you soon.
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Old 11-05-2020, 05:17 PM
Liz_xxx Liz_xxx is offline
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Congratulations on your ....erm.... enlargement , Andy

Welcome Matt , I look forward to your repair videos
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Old 11-05-2020, 05:32 PM
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shamus shamus is offline
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Lol,

Matt, matt, remember to blink...

welcome to the forum matey, very much look forwards to chatting,

All the best,

Shamus
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Old 11-05-2020, 05:33 PM
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I do miss the old website but getting used to the new one although there are still a few mistakes with the descriptions.
DONT LOOK AT THE HEAD NUMBERS!!!!
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Old 11-05-2020, 05:57 PM
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Amydoll Amydoll is offline
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DONT LOOK AT THE HEAD NUMBERS!!!!
Lol, also saw an a cup labelled a a g cup
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Old 11-05-2020, 05:59 PM
shybob shybob is offline
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They are still also doing the annoying (and illegal) thing of saying that prices are from about 1k when actually they are 1600 or whatever. The 1k figure is simply a deposit. Super annoying.

The White glove treatment comes with a FREE box but is 500 more.

Sheesh

Apart from that. Large choice and nice filters.
Welcome back
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  #10  
Old 11-05-2020, 06:08 PM
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psion satori psion satori is offline
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Also claiming there's such a thing as 'Platinum TPE'!

https://siliconesexworld.zendesk.com...hree-TPE-types

But Matt's an 'expert' so hey ho, all good

Psion
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