Hello!

[Lucidtoys]

Originally Posted by Aly

Hi, I have bought several Torso dolls from Lucid over the last 4 years, Apart from some poor packing issues I have never had a problem and have always got what I ordered and paid for. You can visit Lucid in person to view and collect your order. Lucid offer exceptionally good value for money. I am about to order another.......... There are (slightly) cheaper dolls available from such as ebay and Alliexpress etc but they are either terrible quality or very mis-described, also customer service is likely to be at best dreadful- to non existent. I would say Lucid is definitely your best option, or maybe Kimber which is slightly cheaper but you don't get much choice. Good Luck - let us know how it goes

Hi Aly,
You can see from Tommo10's Unboxing of the 6YE we have started to reinforce the doll packaging in the UK.

Thanks for that feedback.