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Quote:
We have two categories of vendors: Those that do not provide custom photos due to resource or funding limitations. Those that do provide custom photos. For vendors under the second category: 2 i) We maintain a large archive of warehouse images, which we provide free of charge. We cater to an average of about 30 image requests per day via our chat feature. 2 ii) For specific requests where a customer wants custom photos of items we have in stock, we request a nominal deposit of £35.00. This deposit is then adjusted against the order if the customer decides to purchase the product. The deposit is a measure that helps us manage resources efficiently and continue to provide this valuable service. Please note, it's uncommon for vendors globally to offer unlimited custom photos for each request without any checks and balances in place. I hope this helps to clarify our process. We value our customers' satisfaction and are constantly working to enhance your shopping experience. Thank you for your understanding and your business. |
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